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  • Choosing The Right Headset [Infographic]

    Choosing The Right Headset [Infographic]

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  • Microsoft Certification: The DSU-09 and DSU-11 USB Adapters [Flipbook]

    Microsoft Certification: The DSU-09 and DSU-11 USB Adapters [Flipbook]

    Microsoft Hardware Certification Approval on the DSU-09M and DSU-11M USB Adapters

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  • The Best Headset for Your Call Centre

    The Best Headset for Your Call Centre

    The benefits of selecting the most suitable headset for individual agents significantly increases the level of service they are able to deliver, as well as positively affecting job satisfaction!

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  • Boost Call Centre Productivity [Infographic]

    Boost Call Centre Productivity [Infographic]

    As a high ranking contributor to Call Centre success, a great headset is a must!

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  • The 5 C’s Guide to a Great Headset Supplier

    The 5 C’s Guide to a Great Headset Supplier

    Mismatches between your company’s needs and a supplier’s offerings can add costs, cause delays, and even damage your organization’s reputation.

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  • Is South Africa Ready for a Video Conferencing Revolution?

    Is South Africa Ready for a Video Conferencing Revolution?

    Phonatics is proudly one of South Africa’s leading suppliers of telecommunication peripheral products, and has become the trusted name in affordable high quality equipment within this market.

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  • Why We Love Video Conferencing (And You Should Too!)

    Why We Love Video Conferencing (And You Should Too!)

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  • 5 Tips to Reduce Call Centre Overheads [Infographic]

    5 Tips to Reduce Call Centre Overheads [Infographic]

    Two vital departure points in the Call Centre environment are proper equipment management & headset education where staff can contribute greatly to prolonging the life of these vital tools.

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  • Top 6 Call Centre Benefits of Equipment Management [Infographic]

    Top 6 Call Centre Benefits of Equipment Management [Infographic]

    Equipment Management holds several key benefits for industry from increased productivity to directly, and positively, impacting your bottom line when effectively executed.

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  • 5 Undeniable Reasons to Love Freemate

    5 Undeniable Reasons to Love Freemate

    Freemate is one of the most popular call centre headset brands available today, not only in Africa but also in Australia, the United Kingdom, Turkey, Israel, Korea and Spain.

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  • CVE Certified In-House Workshop

    CVE Certified In-House Workshop

    Video conferencing is fast becoming fundamental to business growth. Affording increased efficiency, reduced barriers of distance and time and delivering an exceptional user experience.

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  • Knowledge-Sharing Builds Customer Confidence

    Knowledge-Sharing Builds Customer Confidence

    Phonatics knows that a well-informed customer is going to make good choices when it comes to investing in both product and supplier.

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  • 6 Tips to Extend The Life of Your Headset

    6 Tips to Extend The Life of Your Headset

    With a huge focus in Contact Centres moving to cost saving and improved equipment management, here are 6 awesome headset care tips to help you get the most out of your support equipment!

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  • 15 Years in the ‘Happy Customer’ Making Business

    15 Years in the ‘Happy Customer’ Making Business

    Phonatics imports headsets directly, thus ensuring our clients the best possible price. We boast a comprehensive after-sales service; from general maintenance and SLA’s, to repairs and replacements.

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  • How the Right Headset Maximizes Call Centre Success

    How the Right Headset Maximizes Call Centre Success

    Allocating the appropriate attention to researching and selecting the best suited headset for your call centre agents will be worth the investment in the long-term.

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