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Microsoft Hardware Certification Approval on the DSU-09M and DSU-11M USB Adapters
As a high ranking contributor to Call Centre success, a great headset is a must!
Two vital departure points in the Call Centre environment are proper equipment management & headset education where staff can contribute greatly to prolonging the life of these vital tools.
The benefits of selecting the most suitable headset for individual agents significantly increases the level of service they are able to deliver, as well as positively affecting job satisfaction!
Allocating the appropriate attention to researching and selecting the best suited headset for your call centre agents will be worth the investment in the long-term.
Freemate is one of the most popular call centre headset brands available today, not only in Africa but also in Australia, the United Kingdom, Turkey, Israel, Korea and Spain.
Freemate AG 01 & AG 02 headsets are available in mono and duo options.
With a huge focus in Contact Centres moving to cost saving and improved equipment management, here are 6 awesome headset care tips to help you get the most out of your support equipment!
Freemate DH037 headsets are available as single ear and duo ear.
Freemate DW027 headsets, single ear and duo ear options.
Freemate DA202 Dialer Unit, specially designed for telesales and debt collectors.
The Agent AU-1 is a single ear noise-canceling headset with USB connection.
The Agent AU-2 is a dual ear noise-cancelling headset with USB connection.
Equipment Management holds several key benefits for industry from increased productivity to directly, and positively, impacting your bottom line when effectively executed.