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  • Microsoft Certification: The DSU-09 and DSU-11 USB Adapters [Flipbook]

    Microsoft Certification: The DSU-09 and DSU-11 USB Adapters [Flipbook]

    Microsoft Hardware Certification Approval on the DSU-09M and DSU-11M USB Adapters

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  • Boost Call Centre Productivity [Infographic]

    Boost Call Centre Productivity [Infographic]

    As a high ranking contributor to Call Centre success, a great headset is a must!

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  • 5 Tips to Reduce Call Centre Overheads [Infographic]

    5 Tips to Reduce Call Centre Overheads [Infographic]

    Two vital departure points in the Call Centre environment are proper equipment management & headset education where staff can contribute greatly to prolonging the life of these vital tools.

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  • Top 6 Call Centre Benefits of Equipment Management [Infographic]

    Top 6 Call Centre Benefits of Equipment Management [Infographic]

    Equipment Management holds several key benefits for industry from increased productivity to directly, and positively, impacting your bottom line when effectively executed.

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  • 5 Undeniable Reasons to Love Freemate

    5 Undeniable Reasons to Love Freemate

    Freemate is one of the most popular call centre headset brands available today, not only in Africa but also in Australia, the United Kingdom, Turkey, Israel, Korea and Spain.

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  • Knowledge-Sharing Builds Customer Confidence

    Knowledge-Sharing Builds Customer Confidence

    Phonatics knows that a well-informed customer is going to make good choices when it comes to investing in both product and supplier.

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  • 6 Tips to Extend The Life of Your Headset

    6 Tips to Extend The Life of Your Headset

    With a huge focus in Contact Centres moving to cost saving and improved equipment management, here are 6 awesome headset care tips to help you get the most out of your support equipment!

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  • How the Right Headset Maximizes Call Centre Success

    How the Right Headset Maximizes Call Centre Success

    Allocating the appropriate attention to researching and selecting the best suited headset for your call centre agents will be worth the investment in the long-term.

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