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  • 5 Tips to Reduce Call Centre Overheads [Infographic]

    5 Tips to Reduce Call Centre Overheads [Infographic]

    Two vital departure points in the Call Centre environment are proper equipment management & headset education where staff can contribute greatly to prolonging the life of these vital tools.

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  • Top 6 Call Centre Benefits of Equipment Management [Infographic]

    Top 6 Call Centre Benefits of Equipment Management [Infographic]

    Equipment Management holds several key benefits for industry from increased productivity to directly, and positively, impacting your bottom line when effectively executed.

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  • How the Right Headset Maximizes Call Centre Success

    How the Right Headset Maximizes Call Centre Success

    Allocating the appropriate attention to researching and selecting the best suited headset for your call centre agents will be worth the investment in the long-term.

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  • Why We Love Video Conferencing (And You Should Too!)

    Why We Love Video Conferencing (And You Should Too!)

    Video conferencing (or Video Teleconferencing) is when a set of telecommunication technologies makes it possible for two or more locations to communicate by simultaneous two-way video and audio.

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  • 5 Undeniable Reasons to Love Freemate

    5 Undeniable Reasons to Love Freemate

    Freemate is one of the most popular call centre headset brands available today, not only in Africa but also in Australia, the United Kingdom, Turkey, Israel, Korea and Spain.

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  • Sennheiser Headsets 2017 [FLIPBOOK]

    Sennheiser Headsets 2017 [FLIPBOOK]

    Sennheiser wired & wireless headsets for Contact Centres, Offices & Unified Communication Environments.

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  • Survey: Headset Maintenance Agreements 2017

    Survey: Headset Maintenance Agreements 2017

    Phonatics survey targeting industry response to headset maintenance agreements.

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  • Polycom Audio & VC 2017 [Flipbook]

    Polycom Audio & VC 2017 [Flipbook]

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